The Top Discrete Luxury Solutions
1852.gr implements a new strategy in VIP & Luxury Experience, setting new standards in Greek hospitality. Our adopted solution is based on a triple pillar: Innovation, Quality, and Sustainability.
'Innovation & Differentiation from the Competition' was achieved through an innovative, in-house digital concierge platform that anticipates the needs of VIP guests before they are even expressed and adapts seamlessly to their requirements. This tool allows us to offer 'Quality & Originality of Services,' such as tailor-made experiences and 24/7 personal response. These personalized experiences consistently exceed expectations, ensuring an average satisfaction rate of over 95%.
Regarding infrastructure, we implemented a functional bioclimatic design incorporating energy-autonomous systems, reducing our operational footprint and supporting the 'Application of Sustainability Principles.' This successful harmony of luxury aesthetics with bioclimatic principles ensures optimal resource management and the seamless operation of our office and fleet systems.
The measurable benefits of this approach include an increase for VIP packages and a substantial contribution to the local economy, upgrading the image of the Greek tourism product in the global market.

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